eToro Support Hub
We're committed to your success
At eToro, your experience is our priority. Our dedicated support team is always available to assist you with any questions or issues, making your trading journey smooth and efficient.
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Immediate support for urgent or complex issues. Available Monday to Friday, 9 AM – 6 PM (EST).
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A wide array of tools, insights, and tutorials designed to boost your trading performance.
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Interact with professional traders, share insights, and get answers to common questions.
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Live Chat
24/7
Support available promptly when needed
Email Support
Responses within 24 hours are assured
Quick response times during business days.
Phone Support
Weekdays only
Customer support hours are from 9 AM to 6 PM EST for your convenience
Help Center
Always available
Get prompt help whenever you need it.
Round-the-clock Customer Service
1. Log In
Log in to your eToro account through the official portal by entering your username and password.
Navigate to the Help Center
Look for the "Help" or "Support" menu, usually found at the bottom or main navigation bar of the site.
Select Your Preferred Contact Method
Reach out via live chat, email, phone, or browse detailed support articles for assistance.
4. Provide Details
Please include your account information and a detailed explanation of your issue for faster help.
Browse Support Resources Independently
Help Center
Visit our extensive Resource Hub for manuals, video guides, and educational content.
Access ResourceImprove your trading journey with detailed support options and learning tools.
Be Precise: Clearly outline your concern with all relevant specifics or modifications.
Provide essential information such as account number, trade IDs, and visual evidence to facilitate assistance.
Choose Your Support Method: Use live chat for swift responses or email for more detailed inquiries.
Visit the Help Center for quick guidance before reaching out directly.
Gather Your Data: Collect relevant account information, transaction details, and screenshots to speed up support response.
If responses are delayed, please contact support again through this or alternative channels.